Support
Questions about Bubble, a problem to report, or help with your account? Write to us.
Write to us
If something went wrong, include your iPhone model, iOS version, Bubble version, and roughly when it happened. A short description of the steps and a screenshot, if you are comfortable sharing one, help us understand the problem. Leave out verification codes and private conversations.
The things people ask
How do I delete my account?
In the app, open Me → Settings & Safety → Account → Delete account. You will verify your phone number again first. Deleting closes your account immediately and removes its content from Bubble’s servers in the background. The privacy policy explains completion times, backup retention, and the limited records kept to prevent abuse.
How do I block or report someone?
Use Report or Block from the relevant profile, post, comment, or conversation menu. You can also block or report a knock before accepting it. Blocking takes effect immediately for both people and is recorded on Bubble’s servers, so it still applies after either person reinstalls the app. See the Community Guidelines for details.
Can I make it quieter?
Open Me → Settings & Safety → Notifications to choose which likes, comments, messages, calls, knocks, and weekly reminders can notify you. You can also change Bubble’s notification permissions in iOS Settings.
How do I connect with a friend?
Open Me → Add friends to show or scan a Bubble friend code. You can also choose a saved image of a code. A connection is made after the request is accepted. If a code is no longer available, ask your friend for a new one.
A call rings but never connects.
Both people need a working internet connection and microphone permission; video calls also need camera permission. Check Bubble’s permissions in iOS Settings. If the problem continues, tell us when it happened and whether you were using Wi-Fi or cellular data.
What you need
- An iPhone running iOS 26 or newer.
- A supported phone number that can receive the sign-in verification code.
- An internet connection for signing in, syncing, messaging, and calls.
Feedback and updates
Send suggestions and bug reports to the support address above. If you installed a test build through TestFlight, you can also send feedback through TestFlight; it includes the build and device details.
Privacy
Bubble has no ads and does not track you across other companies’ apps or websites. Discover uses public post interactions for recommendations, and Firebase processes limited diagnostic and service-usage data for service operation, analytics, and crash reporting. Read the privacy policy for the full account of what is collected and why.